The car documents are in the glove box.

If there are misunderstandings because of

the language, you can call us, and we will

translate. While you are driving the car,

you must carry your original driver’s license

(not a copy) with you, you are obliged to

use the seat belts and you are not allowed

to use the cell phone..

All our cars are well maintained in our own

workshop, and it is very rare that one of

them breaks down while rented. Call us

immediately if the vehicle has a problem,

and we will do our best to fix the issue as

soon as possible, or exchange the car.

If you have a puncture, often some friendly

Dominicans will offer to change the wheel,

expecting a small tip.

Never order a repair of the rented car

without consulting us beforehand.

Vehicle theft is not  a very frequent

occurrence in the Dominican Republic.

Don’t leave your valuables in the car

though, as this might encourage burglary.

The loss of your personal belongings is

not covered by the car insurance.

Yes, there are several options.

As the need arises we will look what

works out best for you.

No, it is not permitted to leave the

Dominican Republic with the vehicle.

You need a valid driver’s license

(national or international),  and your passport.

We never retain any of your documents,

but return them immediately.

If somebody else wants to drive the car,

he (she) should pass by our rental station

with driving license and passport in order

to get registered and to be to included in

the insurance. We don’t charge an extra

fee for the registration of additional drivers.

Often these bargain offers are misleading,

in order to get the reservation. When the

customer arrives at the car rental desk,

he is faced with a lot of extra fees, surcharges,

insurances and taxes, which had not been

mentioned before. If these charges are not

paid, the customer does not receive the

vehicle. In contrast, our rental charges

are all-inclusive, insurances and taxes

are part of the advertised price.